Before starting repairs, take your watch off the charger and power it down. This guide shows the procedure on the standard, GPS-only version of the watch, but the cellular/LTE version is similar. Once inserted, tilt the blade to pry the display open slightly. Your battery is designed to retain up to 80 per cent of its original capacity at 1,000 complete charge cycles. Apple honoring 1st gen Apple Watch warranty for 3 years to replace swelling batteries. Went to the Apple store and they opened the case and confirmed that the batteries are swollen (photo). I know its horrible for the price they wanted I could upgrade to the series 3or4. By Ali Salman. © 2021 iFixit — Licensed under Creative Commons — Privacy — More Less. If you’re within that period, then I would contact another Apple Advisor or go into the store so they could give you a more accurate quote for the repair. If you live in a place with an Apple store I would probably go there and plead my case. If your touchscreen is broken and prevents powering off the watch, use this alternate method to power it down. Apple said: Apple has determined that, under very rare circumstances, a crack may form along the rounded edge of the screen in aluminum models of an Apple Watch Series 2 or Series 3. I loved my watch even though it was old it still worked great. I managed to replace a swollen battery ($33.25 on amazon) that popped the screen, but this is not for the faint of heart. Battery swelling Apple Watch. Your replacement Apple Watch will have factory settings and will be new or equivalent to new in performance and reliability. If your aluminum Apple Watch Series 2 or Series 3 has a particular type of crack around its screen, we have good news: Apple will replace the screen free of charge. I thought the same thing to. This guide shows the procedure on the standard, GPS-only version of the watch, but the cellular/LTE version is similar. Reply. It's a QA issue. I have had my watch since it first came out an had no issues with it until yesterday. Call them back, be assertive. Wear eye protection. Thread the adhesive around and behind the display cables to get it off completely. I have had my watch since it first came out an had no issues with it until yesterday. New comments cannot be posted and votes cannot be cast. Battery model A1760. I have a series 3, that is a few months out of warranty. Priano-Keyser states that she purchased an Apple Watch Series 3 in October 2017. The crack may begin on one side and then may continue around the screen … Try not to leave any sharp corners. Oh BTW I have 42Apple Watch 3 with LTE space gray aluminum . The one-year warranty (for Apple Watch and Apple Watch Sport) and two-year warranty (for Apple Watch Edition) include service coverage for a defective battery. iPhone 6s and iPhone 6s Plus Service Program for No Power Issues October 04, 2019. They said the repair costs the equivalent of 620 USD, which of course is way too expensive for me. Start at the short side of the display, closest to the digital crown. Leave the iOpener on the watch for at least a minute to fully heat the screen and soften the adhesive holding it to the case. iFixit screen and battery repair kits include a replacement Force Touch gasket, so don't fret too much if yours is damaged. iPad Owners. For all things Apple Watch. Reason I ask is swollen batteries are covered up to 3 years from the original purchase date. Does anyone else have this problem and know of a solution? What the Apple Watch 'swelling battery' problem is all about . Worst that can happen is that they insist on the $229. Watch Queue Queue Helpful answers Drop Down menu. Accessibility, Apple Watch (42 mm Series 3) Adhesive Strip, Apple Watch (38 mm Series 3) Adhesive Strip, Apple Watch (38 mm Series 3 GPS) Replacement Battery, Apple Watch (38 mm Series 3 Cellular) Replacement Battery, Apple Watch (42 mm Series 3 GPS) Replacement Battery, Apple Watch (42 mm Series 3 Cellular) Replacement Battery, use this alternate method to power it down. 3.77 Volts (V). MY Apple Watch battery swelled and is now pushing out my screen. Don't insert the opening pick deeper than 1/16th of an inch (~2 mm). Note: If your battery is swollen, take appropriate precautions. 07/31/2020 First open the plate all the way to unhinge the two flaps. I couldn’t tell you thats out of my Expertise an way to many small parts. Use a Y000 driver to remove the tri-point screw securing the metal cover plate. Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR January 10, 2020 . Afterwards its a different price. Protect your fingers by keeping them completely clear of the knife. For all devices they sell, it will cost you and arm and a leg to get it back when it should only cost you 20 bucks of actual worth lol. If it is out of warranty, Apple offers a battery service. Open the display to about a 45° angle, and use tweezers to peel off the adhesive between the display and the Force Touch gasket. Battery swelling Apple Watch. If the rep can't/won't help, tell them to escalate you to someone who can. What options do i have to get it replaced or fixed or should i just buy a new one an hope it doesn’t happen again. On the GPS-only version it is possible to disconnect the battery immediately. For the cellular/LTE version, you need to disconnect the Force Touch gasket and fold it out of the way first, in order to disconnect the battery. Maybe it’s intentionally programmed to do that so that you can upgrade the watch. This worldwide Apple program does not extend the standard warranty coverage of your Apple Watch. Any important differences are noted in the text. In the past Apple has acknowledged swollen Apple Watch batteries in previous models. See Apple out-of-warranty fees Read Apple Repair Terms and Conditions . How hard is to do the battery swap yourself? Apple will repair select Apple Watch Series 2 models that do not power on or have a swollen battery free of charge as part of a new service policy. If your battery has a manufacturing issue that's covered by the Apple Limited Warranty, AppleCare+, or consumer law, we'll service your Apple Watch at no additional cost. We’ll diagnose your Apple Watch and give you a quote and time estimate for free. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Apple will build a … Any important differences are noted in the text. I took it off the charger and the face popped out. Just really disappointed in the lack of customer service. iirc, price should be at the battery cost of $79+ tax. As part of its ongoing mea culpa regarding device batteries, Apple is rolling out a new service policy that should come as great news to a number of Apple Watch Series 2 … Apr 15, 2018 10:44 EDT Share Tweet Submit. Feel free to attach or remove the watch band as needed to provide more control as you make repairs. Use a pair of tweezers to remove the cover plate. I love apple, but they’re freaking crooked man. I called Apple an they said it was defected and would cost 229 bucks to fix. Make sure you don't puncture or deform the battery, as it can catch fire and/or explode if damaged. Use scissors to cut one of your opening picks to about the width of the battery. Prices and terms may vary. Does Apple rplace the battery or give you another item? Then close it halfway to remove it completely by lifting it out. This video is unavailable. Original/Series 1 Apple Watch Battery Replacement. Apple Watch screen repair, battery replacement and more. If needed, try re-using the existing adhesive to secure the battery. Idk ill have to check i still have my receipt and paperwork its the original watch 42mm. Apple Watch (38 mm Series 2) Replacement Battery . Probably not. Insert the modified pick between the edge of the battery and the case, on the side opposite the digital crown. Helpful answers; All replies; Question marked as ★ Helpful User … Press question mark to learn the rest of the keyboard shortcuts. Apple Stores and Authorized Service Providers are now servicing Apple Watch Series 2 models with swollen batteries or that won’t power on. Can someone help me. Push the opening tool into the gap, using your thumb as a pivot to lift the display open a bit farther. Don't try to fully open or detach the display yet. I wouldn’t feel comfortable trying. Yesterday while out and about, I noticed my screen wouldn’t light up. Mind the display cables so you don't damage them when levering the battery out. If needed, you can also safely pry along the top edge of the battery, against the Taptic Engine. Once you've opened a small gap with the curved blade, remove the blade and insert the thinner edge of an opening tool into the gap. Your watch’s warranty status does not affect coverage, the document clarifies. Bend the connector up slightly to make sure it does not make contact by accident. Keyboard Service Program for MacBook, … It's a manufacturers defect which is posing an active safety risk to you, they should cover it at no cost to you. Use this guide to replace a worn-out battery in your Apple Watch Series 3. So I’m not sure when you had your exchange, Apple is no longer issuing first generation Apple Watch replacement devices anymore. I called Apple an they said it was defected and would cost 229 bucks to fix. 15-inch MacBook Pro Battery Recall Program June 20, 2019. Terms — Apple has extended Service coverage for eligible Apple Watch (1st gen) models with an expanded/swollen battery to three years after the original date … Archived. We are extremely confident in our workmanship and parts that most Apple watch repairs are backed with a one year warranty. The knife or glass may break, sending pieces flying. Disconnect the battery by prying its connector straight up. I took it off the charger and the face popped out. If in doubt, protect your free hand with a heavy glove, such as a leather shop glove or gardening glove. Question: Q: Swollen Battery Apple Watch Series 3. Haha. It’s something ill have to look into. Use constant, steady pressure to slowly pry the battery up, separating it from the adhesive securing it to the system board. If you click through using links on the site, we may earn an affiliate commission. Auf dieser Seite sind alle Programme aufgelistet, die Apple derzeit anbietet, einschließlich Austauschprogrammen, Reparaturerweiterungsprogrammen und Rückrufprogrammen. Replace the battery in your Apple Watch. From $16.99 . Posted by 1 year ago. This problem is caused by a swollen battery. My apple+ and warranty expired last year. Have you checked our Apple Watch troubleshooting page for the charging issue? They said to call Apple and tell them about the issue, they may get me an … Be sure to remove the protective liner to expose the adhesive on your new battery before you set it in place. Close. Apple Watch Owners. Slide the pick around the display to separate the adhesive between the Force Touch gasket and the display. It said there was an a lawsuit was brought up. Thanks for watching my video :please subscribe to get new video Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3 August 30, 2019. I have taken my Apple Watch in to store as the battery had swollen and popped the screen out and I thought they would have just swapped over for a different one, they have sent it off to the repair centre and I’ve been told it will take a week. Replacement battery for the 38 mm Series 2 Apple Watch models A1757 and A1816. In most cases, the Apple Watch only comes with 1-year warranty and it appears that Apple is aware of this issue for its first-gen product. Yes, you can replace the Apple Watch battery (through Apple) Latest in Apple Qualcomm buys a startup founded by former Apple chip designers 5h ago View. Insert an opening pick under the display and carefully separate the Force Touch gasket from the display. Note: If your battery is swollen, take appropriate precautions. Wareable is reader-powered. I’m having problem with my Apple Watch series 3, a red snake shown in the watch, I bought a brand new battery here in ifix and i proceed to install it but I’m having the same problem. Do all the Apple Watches have this problem? Apple Watch battery swelling has finally lead to a lawsuit Ewdison Then - Apr 2, 2019, 10:19pm CDT It seems that Apple continues to have battery headaches but … Ill look into why it happened worst case ill just by a nice watch that i wont have to update or anything like that,I believe they call them just watches. According to an internal document obtained by MacRumors, Apple will offer free repairs of the 42mm Series 2 models with expanded or swollen batteries. Battery service. I have a series four,this worries me. The new service program … Has this happened to anyone an what happened? If the Force Touch gasket splits when lifting the display, or if you separate the gasket layers, you'll also need to replace the Force Touch gasket itself. My apple+ and warranty expired last year. Read the following warnings carefully before proceeding. Press J to jump to the feed. 3. Called support and they want me to pay for a repair. The program covers eligible aluminum models of Apple Watch Series 2 and Series 3 for three years after the first retail sale of the unit or one year from the start date of this program, whichever is longer. Apple issuing first generation Apple Watches in place of defective Apple Watch was approximately over a year ago, but since then, it’s converted to mainly Series one replacements in place of a defective first generation Apple Watch. Ms. Priano-Keyser says she bought an Apple Watch Series 3 in October 2017. Apple Watch Series 2 With Swollen Batteries Receive 3-Year Repair Program From Apple . Use this guide to replace a worn-out battery in your Apple Watch Series 3. Because your Apple Watch is pretty much exposed to the elements every time you put it on your wrist, it’s a good thing that you can count on the highly skilled, professional technicians at Best Buy to provide you with Apple Watch repair when you need it, no matter where you purchased your watch. Anything with a battery could have that problem. Alternatively, try a small piece of double-sided tape such as Tesa 61395, or a dab of liquid adhesive such as E6000. Apple Watch (38 mm Series 3 Cellular) Screen . I thought there was a replacement program for swelling battery issues on the Watch. Be careful not to apply too much pressure, as this might cause the knife to slip and cut you, or damage the watch. Place the edge of a curved blade into the thin gap between the display and the outer case. What series Apple Watch is it and how long have you had it for? Alternatively, if you are just replacing the adhesive and not the sensor, see the adhesive replacement guide for applying new adhesive and then reassembling. Ill post pictures of it when i get out of work. Replace an OLED screen compatible with Apple Watch (38 mm Series 3 Cellular) Models A1890, A1860, and A1889 smartwatches. But the Apple associate told me swollen battery issue and that’s why my screen pop out of its case and that it was going to be free of charge for the repair . Otherwise, to preserve the Force Touch gasket, pry carefully under the edge of the display. educroasdaile - Apple normally has a service program that covers all of its devices for repairs related to expanded/swollen battery issues for two years (1 year beyond the 1 … This is swell. Once your new battery is set in place, continue from Step 10 of the Force Touch Gasket guide to re-seal your watch and complete your repair. And as you can see, the battery has expanded so much that the screen was pushed out from the case. Only bummer is that I have to wait 5-7 days for a new one even though I have Apple care I rather wait then pay anything lol. If you're using an iFixit repair kit, proceed to the guide linked in the conclusion below to install a new Force Touch sensor and re-seal your watch. You may need to reheat the iOpener, or move it around on the screen as sections cool, to heat the screen enough to pry it off. iHospital has a massive catalog of Apple watch repair services including (but not limited to): cracked screens, damaged buttons, dead batteries, and even water damage. In July 2018, while charging, she alleges that the screen "unexpectedly detached" from the watch's … Watch Sport 38MM (1st gen), iOS 10.1.1 Posted on Nov 10, 2016 3:16 PM Reply I have this question too (1605) I have this question too Me too (1605) Me too. Apple this week initiated a new service program that grants free, out of warranty repairs to Apple Watch Series 2 owners whose device suffers from a swollen battery or refuses to turn on. Then I noticed that one side of the screen was pushed up, and with very little work I could see my watch has a swollen battery. If you want to keep any semblance of the waterproofing, doing the battery swap yourself would likely be a bad idea. 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